Last updated: October 8, 2026
This Privacy Policy explains how Gaia Live Music collects, uses, and protects your personal data when you visit gaialivemusic.com, contact us, or book our entertainment and AV services.
Who Is Responsible for Your Data
Gaia Live Music, operated by VICTOR BANDERAS BASTIDAS, with address at C.24pte, Edif.13, Dpto.4, Reg.92, MZ16 is responsible for the personal data you share with us. You can reach us at hello@gaialivemusic.com, by WhatsApp at +52 998 159 9011, or through our contact forms.
What Information We Collect
- Information you give us: your name, email, phone number, event date, venue, guest count, and any details you share in a form, in a WhatsApp conversation, or when requesting our catalogue.
- Billing information: the tax details you provide if you request an invoice (CFDI).
- Technical information: your IP address, device type, browser, and the pages you visit, collected through cookies and similar tools.
We do not ask for sensitive personal data. Please do not send us payment card numbers through forms or messages.
How We Use Your Information
To deliver what you asked for:
- Respond to your inquiry and prepare your proposal.
- Plan, coordinate, and deliver your event services.
- Issue invoices and manage payments.
- Send you the catalogue you requested.
Additional purposes (you can opt out at any time by writing to us):
- Follow up on proposals and share relevant updates about our services.
- Understand how visitors use our site so we can improve it.
Who We Share It With
We do not sell your personal data. We share it only when needed:
- Service providers that help us run our business, such as website hosting and security, form processing (Web3Forms), analytics tools, and messaging platforms (WhatsApp).
- Event partners, such as your venue, planner, or the performers assigned to your event, limited to what is needed to deliver the service.
- Authorities, when the law requires it.
- Our sister company Gaia Weddings and Events, when you ask for venue planning or décor.
Cookies
Our site uses cookies and similar technologies to keep the site working, remember your language, and measure traffic. You can block or delete cookies in your browser settings. Some features may not work as expected if you do.
Your Rights
You can ask to access, correct, delete, or object to the use of your personal data, and to withdraw your consent. Write to hello@gaialivemusic.com with your name, a way to contact you, a description of your request, and a copy of an identification document. We reply within the period the law requires.
How Long We Keep Your Data
We keep your data for as long as needed to respond to you, deliver your services, and meet legal, tax, and accounting obligations. After that, we delete or anonymize it.
Security
We use reasonable administrative, technical, and physical measures to protect your data. No online system is completely secure, so we cannot guarantee absolute security.
International Visitors
Our team works from Mexico, and some of our providers process data in other countries, including the United States. By contacting us, you understand that your data may be processed in those locations under the safeguards described here.
Children
Our site is not directed to anyone under 18, and we do not knowingly collect their data.
Changes to This Policy
We may update this policy. The date at the top shows the latest version, and material changes will appear on this page.
Contact
Questions about your privacy? Write to hello@gaialivemusic.com or message us on WhatsApp at +52 998 159 9011.